Support
Last updated: July 29, 2026
Need help with VeinTrack? Contact us by email, or check the common questions below.
Contact Support
The fastest way to get help is by email. Contact us at nbunke@ljvascular.com. Please include the email address on your account and a short description of the problem.
Common Questions
I cannot sign in. VeinTrack is available to authorized patients of the practice only. There is no open signup. If the app says the account is not registered, contact the clinic at the email above to have access set up.
I forgot my password. Use the Forgot Password link on the sign in screen to receive a reset email.
How do I delete my account and my data? Open Settings inside the app and use Delete Account. This permanently deletes the account and all logged health data.
Is my health data private? Yes. Data is used only to support care and is never sold. See the Privacy Policy for details.
Can I print or share my logs with my provider? Yes. The Symptom Log, Compression Log, Medication, Daily Check in, and Progress screens each have a Print button that produces a summary to print or save as a PDF.
Medical Disclaimer
VeinTrack is a health tracking and education tool and is not a substitute for professional medical advice, diagnosis, or treatment. For a medical emergency, call 911 or go to the nearest emergency room. Do not use the app to report an urgent medical problem.
About the Practice
VeinTrack is provided by La Jolla Vein & Vascular in California. Visit ljvascular.com.